Detailed steps on how to create a myGov account using an email address
Step 1: select create an account
Go to myGov and select Create account.
Step 2: choose how to create your myGov account
Select Continue with email, then select Get started.
Step 3: agree to Terms of use
Read the Terms of use and myGov privacy notice. If you understand and agree to the Terms of use and privacy notice, select both checkboxes then select Next.
Step 4: enter an email address
Enter your email address, then select Next. Enter the code sent to your email, then select Next.
Your myGov account must have a unique email address. This means the same email can’t be used for two myGov accounts. If you share an email address with someone, only one of you can use it to create a myGov account. You can create a new email address to use for myGov.
Step 5: enter a mobile number
Enter your mobile number, then select Next. Enter the SMS code sent to your mobile number and select Next.
If you don’t have access to a mobile phone or mobile reception, select skip this step.
If you don’t enter a mobile number, your notification option will be set to email address.
Step 6: Select your notification option
Choose how you want to be notified about new myGov Inbox messages, then select Next.
Step 7: create a password
Enter a Password, re-enter the password and then select Next.
Your password must:
- have between 10 and 64 characters
- include at least 1 letter
- include at least 1 number
- not be the same as a password you've used before
- not use the same character repeatedly or have any sequential characters such as AAAA or 1234.
Your password can have spaces and any of the following characters: ! @ # $ % ^ & *
Passwords are case sensitive.
Step 8: create secret questions and answers
You need 3 secret questions and answers to create your account. Choose questions only you can answer.
Choose a question from the list or select Write my own question.
Select Next after you enter your answer.
Repeat this step to create questions 2 and 3.
Secret questions and answers aren’t case sensitive.
Secret questions and answers help recover your account. If you’ve lost access or been locked out of your account, you can recover access by answering your secret questions.
What you might be interested in
We have resources and support pages to help you get the most out of your myGov account.