Manage your contact details for your myGov Inbox

You can update your contact details and notification preferences in your myGov Inbox.

Adding or updating a mobile number

Follow these steps to add a mobile number for your myGov Inbox:

  1. From the My account drop down menu, select Account settings.
  2. Select Contact details.
  3. From Contact details go to Mobile number and select Edit.
  4. Enter the mobile number you want to use and select Send code.
  5. To confirm your mobile number enter the code received and select Confirm.

Update your email

Follow these steps to update an email address for your myGov Inbox:

  1. From the My account drop down menu, select Account settings.
  2. Select Contact details.
  3. From Contact details go to Email address and select Edit.
  4. Enter the email address you want to use and select Send code.
  5. To confirm your email enter the code received and select Confirm.

Changing Inbox notification preferences

You can receive notifications about new Inbox messages by email or by SMS sent to your mobile.

Follow these steps to change your notification preferences for your myGov Inbox:

  1. From the My account drop down menu, select Account settings.
  2. Select Contact details.
  3. Under Your myGov notifications go to Notifications sent to and select Edit. If you want to switch your current notification option, select Switch to email notifications or Switch to SMS notifications.
  4. Enter either the mobile number or email address you’d like notifications to be sent to.
  5. Select Send code.
  6. Enter the code that you’ve received and select Confirm.