Sign in with Digital Identity

To sign in to myGov with your Digital Identity you’ll need to:

• create your Digital Identity, such as myGovID
• achieve a Standard identity strength
• connect your Digital Identity to your myGov account.

Find out how to set up myGovID and connect your Digital Identity.

Once you set up and connect your Digital Identity to your myGov account, you can use it to sign in.

Use Digital Identity to sign in

Here are the steps to sign in with Digital Identity:

1. Go to myGov and select Sign in.
2. Select Continue with Digital Identity.
3. Select myGovID as your Identity Provider. 
4. Enter your myGovID email address, then select Login.
5. A 4-digit code will appear on the login screen.  
6. Log into your myGovID app using your 10-character password, fingerprint or face.
7. Enter or accept the 4-digit code in your myGovID app.
8. Give your consent by reviewing your details and selecting Consent.

Using Digital Identity to access ATO online services

If you sign in to myGov using your Digital Identity and access ATO online services, you:

• need to keep using this sign in option to access ATO online services
• may be unable to access ATO online services through the myGov app.

If you sign into the myGov app using your Digital Identity and can’t access ATO online services, go to my.gov.au and sign in with your Digital Identity.

This only affects access to ATO online services through myGov. You can still access your other linked services in myGov using your myGov sign in details, such as your username and password, or your Digital Identity.

Recover your account using Digital Identity

If you can’t sign in using myGov sign in details, you can use a Digital Identity with a Strong identity strength to recover access to your myGov account.

Find out about identity strength and how to set up the myGovID app on the myGovID website. If you don’t want to use Digital Identity, you’ll need to create a new myGov account. Contact the myGov helpdesk to release your email if you want to use it to create a new myGov account.

Here are the steps to recover access to myGov using Digital Identity:

1. Go to myGov and select Sign in.
2. Enter your username and password and select Sign in. 
3. Select I didn’t get my code or I can't answer my question.  
4. Select Continue with Digital Identity.
5. Select myGovID as your Identity Provider. 
6. Enter your myGovID email address, then select Login.
7. A 4-digit code will appear on the login screen.  
8. Log into your myGovID app using your 10-character password, fingerprint or face.
9. Enter or accept the 4-digit code in your myGovID app.
10. Give your consent by reviewing your details and selecting Consent.

If you can’t sign in using Digital Identity

If you can’t sign in using your myGovID, you’ll need to create a new account. If you want to use the same email address as your old account, you will need to contact us.