Home Ageing Accessing aged care services Applying for services through My Aged Care

Applying for services through My Aged Care

Find out what aged care services are available and how to apply through My Aged Care.

My Aged Care can:

  • give you information about different types of aged care services
  • refer you for an assessment to determine what you need and see if you’re eligible for government support
  • give you referrals and support to find the right service providers
  • advise how much you might need to pay towards the cost of care.

Find out more on the My Aged Care website.

Aged care services available

There are different types of aged care services through My Aged Care.

Find out more about aged care services available on the My Aged Care website. These links will take you away from myGov.

  • Help at home

    You may be able to get help with daily activities like showering, meals or transport.

  • Short term care

    You may be able to get respite care or help while you recover after a hospital stay.

  • Aged care homes

    You can live in an aged care home to get help with everyday tasks, personal care and nursing care.

Applying for aged care services

To find out if you’re eligible for services through My Aged Care, you need to apply for an assessment. They’re generally done in person at your home.

You can apply for an assessment by:

  • completing an online form on the My Aged Care website
  • calling My Aged Care using the contact details on their website
  • meeting with an Aged Care Specialist Officer in person or through video chat.

Find out more about Aged Care Specialist Officers and how to book an appointment on the Services Australia website.

Find out more about getting an assessment on the My Aged Care website. These links will take you away from myGov.

Cost of aged care

The government may pay part or all of the cost of your aged care.

You might be asked to contribute to the cost of your care. How much you pay for aged care services depends on:

  • your financial situation
  • the provider you choose
  • the services you receive.

Find out more about aged care costs on the My Aged Care website or speak to one of Services Australia’s Aged Care Specialist Officers. These links will take you away from myGov.

Find an aged care provider

The My Aged Care website has resources to help you find a provider for in home care, short-term care or care in an aged care home. These links will take you away from myGov.

  • Find a provider

    Search for and compare service providers in your preferred location.

  • What to consider

    Information about what you should consider when you choose an aged care provider.
Page last updated: 29 October 2024