Getting financial help after a natural disaster

If you’ve been affected by a natural disaster, there’s financial support and services to help you.

Australian Government disaster payments

Disasters you can claim for

You may be eligible for a payment if you’ve been affected by the:

  • Western Victoria Bushfires, February 2024
  • Queensland Heavy Rainfall and Flooding – City of Moreton Bay, January 2024
  • South East Queensland Severe Storms and Flooding, December 2023 to January 2024
  • Queensland Tropical Cyclone Jasper, December 2023.

Payments if you lost income

Payments if you were injured or had major damage

Find a service centre

You can visit a Services Australia service centre if you need help with payments. Mobile service centres are usually available in areas affected by a natural disaster.

Find out where to find a service centre on the Services Australia website.

If you’re not eligible for government support

You can apply for emergency relief support on the Australian Red Cross website.

State and territory disaster support

If you’ve been affected by a natural disaster, you may be eligible for support and payments from your state or territory government.

These links will take you away from myGov.

State or territory Resource
ACT Disaster Assistance
NSW Disaster funding
NT Financial help for residents
Qld Eligibility for grants and how to apply
SA Grants and assistance
Tas Financial Assistance
Vic VicEmergency
WA Disaster and emergency support services

Other government support

You may be eligible for further government support. Some of these links will take you away from myGov.

  • Taxation support

    Information about how the Australian Taxation Office can support you after a natural disaster.
  • Pause repayments

    If you’re affected by a current disaster event, you can pause or change your Centrelink debt repayments.
  • Other payments

    You may be eligible for other payments that can help support you while you recover.

No Interest Loans

You may be able to get a No Interest Loan (NIL) from Good Shepherd to help you with costs. 

NILs let you borrow money for essential goods, such as white goods and car repairs. You may also get help to pay for a rental bond. You pay no interest and you only repay what you borrow.

Find out more about No Interest Loans on the Good Shepherd website.

  • Good Shepherd

    Good Shepherd offer No Interest Loans to help you be safe at home, move to safety or rebuild your life.
  • The Salvation Army

    The Salvation Army’s No Interest Loan Scheme can help you pay for household or car-related costs.

Page last updated: 4 June 2024