Managing child care

Manage your Child Care Subsidy

If you get Child Care Subsidy, you may need to confirm your income with Services Australia each year. You also have an ongoing responsibility to keep your information up to date as it changes.

Find out how to manage your payment on the Services Australia website.

Absences

When your child will be absent from child care, you need to let your service know.

Services Australia may pay Child Care Subsidy when your child is absent from child care. There’s a limit to how many absent days they pay. Find out more about if your child is absent from child care on the Services Australia website.

Keep your child’s immunisations up to date

Your child must continue to meet immunisation requirements to keep getting Child Care Subsidy.

The National immunisation Program Schedule on the Department of Health and Aged Care website lists the free vaccinations available for your child at different ages. It’s important to keep their immunisations up to date to protect them against serious diseases.

Raising concerns with your child care service

At times you may be unhappy or even concerned about the service you use. You can find tips about how to raise any concerns about your child's service on the Starting Blocks website.

There is also information about child care providers and a feedback tool on the Services Australia website.

Ending your child care arrangement

If you no longer need child care, or you’re moving to a new service, you may end your child care arrangement. Keep in mind that many services have minimum notice periods. Talk to your provider about their policy.

When you cancel your enrolment, Services Australia will stop paying Child Care Subsidy. Find out more about when they won’t pay on the Services Australia website.

Help in your language

There is translated information about Child Care Subsidy on the Services Australia website.