Managing bills

You can save on energy, gas, water and rates bills by making small changes, comparing providers and finding rebates.

Get support with bills

Payments from your state or territory

Your state or territory government may offer help with your energy, gas, water or rates bill.

Find out more on your state or territory government website. These links will take you away from myGov.

State or territory	Resource
ACT	Cost of living support
NSW	Concessions, rebates and assistance
NT	Concessions and payments
Qld	Queensland Savers
SA	Concessions
Tas	Tasmanian Government Concessions
Vic	Concessions and benefits
WA	Concessions

Centrelink payments

You may get help with bills if you receive certain Centrelink payments or have a concession card. Find out about the Low Income Health Care Card, and other concession cards on the Services Australia website.

Find out more about payments that can help with your bills on the Services Australia website. These links will take you away from myGov.

Utilities Allowance
Quarterly payment to help with household bills if you get certain Centrelink payments.
Telephone Allowance
Quarterly payment to help with phone and internet costs if you get certain Centrelink payments.
Essential Medical Equipment Payment
A yearly payment to help with energy costs to run essential medical equipment.

Use Centrepay if you get a Centrelink payment

If you get a Centrelink payment, you can use Centrepay to help you pay your bills.

Centrepay is a free bill paying service that can help you make regular payments for expenses such as rent, electricity and phone.

Centrelink will take the money from your Centrelink payment and send it to the business you want to pay. Find out more about Centrepay on the Services Australia website.

Compare providers and offers

Free and independent energy and gas comparison tools can help you compare costs from different providers. You can then switch to the best offer. There’s information to help you get the most from comparison websites on the Moneysmart website.

To get started with your energy bill, find out about switching to save on the energy.gov.au website.

Other ways to save on bills

Find out more about changes you can make to reduce your bills and save money. These links will take you away from myGov.

Reduce your energy bills
Understand your energy bill, manage usage and learn how to save money on the energy.gov.au website.
Quick wins to reduce your energy usage
How to reduce your bills with your air conditioning, lighting and more on the energy.gov.au website.
Simple ways to save money
Ways to save on everyday expenses, including groceries, energy and more on the Moneysmart website.
Keep mobile service costs down
Tips for reducing the cost of your mobile phone service on the Australian Competition and Consumer Commission website.

Having trouble paying bills

If you’re having trouble paying your bills, you can contact your provider to discuss options like extensions or payment plans.

Find out more about your options if you’re having trouble paying bills.

Problems paying your bills and fines
Learn about simple steps you can take to sort out your bills on the Moneysmart website.
Electricity, gas and water bills
If you’re behind on your bills, follow the steps on the National Debt Helpline website.
Help if you can’t pay your phone or internet
How your mobile phone and internet provider can help on the Australian Communications and Media Authority website.

Page last updated: 26 March 2024