Replace lost or damaged identity documents

Medicare card

You can get a replacement or extra Medicare card if:

• your card is lost, stolen or damaged
• you need a second Medicare card for a family member
• you’re 15 years old or older and want or need your own card.

You can get a replacement Medicare card through myGov if you have Medicare linked to your myGov account.

If you haven’t linked Medicare to your myGov account, find out how to link Medicare.

Find out about other ways to get a replacement Medicare card on the Services Australia website.

Passport

If your passport is lost or damaged because of a natural disaster, it may be free to replace it.

Find out how to get a replacement passport after a natural disaster on the Australia Passport Office website.

Citizenship certificate

If your citizenship certificate is lost, destroyed or damaged by a declared natural disaster, you can apply for a replacement. It’s free to do, if you apply within 18 months of the event.

Find out how to replace citizenship evidence after a natural disaster on the Department of Home Affairs website.

Driver licence and birth certificate

To replace your driver licence or birth certificate, you should contact your state or territory government.

You can find out more by visiting their websites. These links will take you away from myGov.