Recovering from a natural disaster

If you’ve been affected by a natural disaster, there’s information and support to help you recover.

Find a Recovery Support Officer

Recovery Support Officers are experienced in the process of recovering from natural disasters and can offer you help and advice with your recovery. You can find them all over Australia.

You can find a Recovery Support Officer on the National Emergency Management Agency website.

Replace identity documents

If your identity documents or cards are lost, destroyed or damaged, you can get new ones.

Financial help

You can get financial help from the government if you’ve been affected by a natural disaster. Some of these links will take you away from myGov.

If you’re not eligible for government support

You can apply for emergency relief support on the Australian Red Cross website.

No interest loans

You may be able to get a no interest loan to help you with costs. These loans let you borrow up to $2,000 and pay it back over 12 to 18 months. These links will take you away from myGov.

  • Good Shepherd

    Good Shepherd offer No Interest Loans to help you be safe at home, move to safety or rebuild your life.

  • The Salvation Army

    The Salvation Army’s No Interest Loan Scheme can help you pay for household or car-related costs.

Make a recovery plan

There’s support and resources to help you plan your recovery after a natural disaster. These links will take you away from myGov.

Mental health support

If you’re in crisis and need support, there are services that can help. Some of these links will take you away from myGov.

Page last updated: 1 December 2023