Updating details if you’re experiencing family and domestic violence

You’ll need to update your information with government departments to make sure you stay safe.

Updating details with government

Some things you can do:

  • Cancel the arrangements if you’ve authorised someone to enquire, update or get payments on your behalf with each service.
  • Update your contact and personal details with each service, update your relationship status before you update your details.
  • Transfer yourself and your children to a new Medicare card.
  • Update your bank details if someone was getting payments for you, or if they were going into a joint account.

Find out more about managing your myGov account, including managing your myGov sign in details or password.

Things to consider

Make sure you unlink your Centrelink, Medicare or Child Support record from the other person before you update your details.

If other people are linked to your record with a service, updating the details may update the details of those people.

For example, if you update your postal address with Medicare, it will update the address for everyone on your card. If you don’t want this to happen, you can find out how to get a new Medicare card on the Services Australia website.

Contact your linked services to check if other people are linked to your record.

Your myGov account

You can change the username you use to sign in, your password and PIN for express plus apps linked to your myGov account.

You can also update your address, email address and phone number through myGov, and choose to send them to one or more of these participating services, if you have them linked:

  • Workforce Australia
  • Australian Taxation Office
  • Centrelink
  • Medicare
  • My Health Record
  • National Disability Insurance Scheme
  • State Revenue Office Victoria.

Find out more about managing your myGov account, including updating your contact details.

Updating details with other government departments and agencies

You can find out more about updating your details with other government departments on their websites. These links will take you away from myGov.

Page last updated: 20 September 2023