How to change your notification preferences

We use your contact details to send you an email or SMS when you have a new message in your myGov Inbox.

If you need to update your email or SMS details, find out how to update your contact details in myGov.

Follow these steps to change how we notify you about a new message in your myGov Inbox:

  1. From the My account drop down menu, select Account settings.
  2. Select Contact details.
  3. Under Your myGov notifications go to Notifications sent to and select Edit. If you want to switch your current notification option, select Switch to email notifications or Switch to SMS notifications.
  4. Enter either the mobile number or email address you’d like notifications to be sent to.
  5. Select Send code.
  6. Enter the code that you’ve received and select Confirm.

If you’re using the myGov app, find out how to update your notification preferences in the app.


Page last updated: 28 June 2023