How to spot a myGov scam
Find examples of myGov scams on the Services Australia website.
Scams are made to look genuine. Scammers want you to open a link, reply or give out personal information. It’s important you don’t reply. Make sure you think twice before opening a link in any message.
Contact can include emails, text messages, phone calls, social media messages, advertisements or websites claiming to be myGov.
Take a moment to stop and check any communication. This can help protect your account security.
Watch this video about how to spot a myGov scam.
Contact from myGov
When myGov contacts you, they’ll:
- only ask you to sign in to myGov using the official app or by entering my.gov.au in your browser
- never ask you to reply with your personal information or myGov sign in details
- be about actions taken on your account like signing in or changing your details.
Contact from a scammer
There may be signs a message, email or phone call is a scam. Scam contact may include:
- sending you a link or attachment
- asking for your myGov sign in details like your username, password or multifactor authentication code
- asking for your personal information such as your bank details
- asking you to pay money
- using urgent language to pressure you to act.
You can learn more about how to avoid scams on the Services Australia website.
Report a scam
If you think you’ve got a scam, email it to reportascam@servicesaustralia.gov.au. You can find out how to report a scam on the Services Australia website.
More information
Learn more about how to spot and avoid scams on the ScamWatch website.