Help someone get started with myGov

Set up a myGov account

You can help someone create a myGov account and link services using our step-by-step instructions.

Their passwords and other personal information should only be viewed by them. You must not sign in or use another person’s myGov account.

Use the website and app

People can use myGov through the website or the myGov app.

They can access myGov by typing my.gov.au into their internet browser to avoid scam websites. Or they can use the official Australian Government myGov app.  

Help them stay safe online

There are tips you can share with them to protect their myGov account and help them spot scams.