How you can protect your myGov account
Sign in options
Use a strong sign in option to keep your account safe.
A Digital ID is a secure and easy way to prove who you are online. The only Digital ID you can use with myGov now is myID. Learn more about how to set up and use Digital ID.
If you use Digital ID, turn off your password as a sign in option. This stops criminals from using stolen usernames and passwords to access your account.
Passkeys are a more secure alternative to passwords. A passkey lets you use the security features on your phone, computer or tablet to sign in to apps and websites. Learn more about how to use passkeys.
If you use passkeys, turn off your password as a sign in option. This stops criminals from using stolen usernames and passwords to access your account.
Authenticators generate a code you use to sign in to your myGov account. They are an app or website you can download to your device. Learn more about how to use an authenticator.
You can use a code sent to you by SMS as your multifactor authentication. Learn more about how to use a code sent by SMS.
Safe access
Only sign in to myGov using trusted private networks and devices. You should avoid using public Wi-Fi or public devices to access your account. Any Wi-Fi networks you use should require a password access them.
Always use the myGov app or enter my.gov.au in to your browser yourself. Don’t sign in using links or attachments in emails, text messages or social media messages.
When you’ve finished using myGov, you should always sign out of your linked services and myGov account. Close all your browser tabs and the browser window.
Account protection
Make your account more secure against cyber threats and unauthorised access by completing the security review actions in your myGov account. Your security review gives you personalised actions to complete. These improve your account security.
You shouldn’t share your myGov username, password, sign in codes or secret questions and answers with anyone, even family. Your sign in details keep your account secure.
You should use a strong, unique password that’s easy for you to remember but hard for others to guess. Your myGov password should be different to your other online accounts. Improve the strength of your password by making it a passphrase. Learn how to change your password to secure your myGov account.
Turn off your email address and mobile number as a username. You should never use the same sign in details with myGov that you use with other online accounts. By switching this off, it helps to stop criminals from attempting to access your account. You’ll still be able to use your myGov generated username.
Your account history displays activity such as signing in and updates to your myGov account settings. Learn how to check your myGov account history and what to do if you see unauthorised access or activity.
Device security
Your myGov account is only as safe as the devices you access it on. There are basic steps you can take to secure your devices. You should:
- use a password or biometrics to secure your device
- lock your screen before stepping away from your device
- regularly update the software on your device.
Learn more about how to secure your devices on the Australian Signals Directorate website.