Set up the myGov app

Set up the app

After you’ve downloaded the app, follow these 4 steps to set it up. You’ll need to set up the app the first time you use it.

1. Open the app and select Sign in.
2. Read the privacy notice and Terms of use. If you understand and agree to the Terms of use, select I Accept.
3. Sign in to your myGov account. You’ll use either:
   • your myGov sign in details (username, password and a myGov security code or answer a secret question)
   • your myGovID Digital Identity, if you’ve connected it.
4. Create a 6 digit myGov app PIN and set your sign in option.

If you have fingerprint or face recognition set up on your device, you’ll be asked to give permission to use it to sign in.

Automatic sign out

After you sign in and set up the app, you'll stay signed in.

However, if you haven’t used the myGov app in 55 weeks, you’ll be automatically signed out and items in your digital wallet will be removed.

If you are signed out, you need to:

• sign in again using your myGov sign in details or your myGovID Digital Identity
• set up the myGov app
• add items back into your digital wallet.

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