Accessing and correcting your information

You can access and manage most of the information we hold about you.

Manage your information online

You can find a list of personal information myGov holds about you in your myGov account settings. Your myGov Profile contains your name, date of birth, phone number and email address.

You can access and manage most of your information held by myGov through your myGov account settings and Profile settings. For example, you can update your phone number or email address in your account settings. Find more help using your account.

Your name and date of birth

You can’t update the name or date of birth in your myGov Profile through myGov. You need to update your details with a linked service.

If you have not connected your Digital Identity to myGov

We’ll use your name and date of birth from the first of these services you linked to myGov for your myGov Profile:

  • Australian Taxation Office
  • Centrelink
  • Medicare.

To change your name or date of birth, you need to contact one of these linked services. The linked service will tell us about the change and we'll update your myGov Profile.

If you have connected your Digital Identity to myGov

If you need to update your name in your Digital Identity, you need to do this in the myGovID app. If you consent to share your details with myGov, the new name will appear the next time you sign in with Digital Identity.

Find out how to update your Digital Identity name on the myGovID website.

Other ways

Find out how to ask for access or to correct your personal information on the Services Australia website.

Page last updated: 7 February 2024