Data we store on your device

We use cookies to deliver and improve your myGov experience.

Data we store

We use session cookies, sessionStorage, persistent cookies and localStorage.

Session cookies and sessionStorage

Session cookies and sessionStorage store data while you are using myGov. They are stored on your device and erased when you sign out of myGov or close your tab or browser.

We use session cookies and sessionStorage to:

  • confirm your myGov sign in details
  • create your session ID
  • keep you signed in during your session
  • automatically sign you in to linked services when you select them on your myGov dashboard
  • set a timer to sign you out if you’ve been inactive for 15 minutes
  • prompt you to save your progress before you move away from a page
  • measure the performance of myGov, for example how fast pages load
  • collect website analytics.

Persistent cookies and localStorage

Persistent cookies and localStorage store data while you are using myGov. They are stored on your device until you erase them or they expire.

We use persistent cookies and localStorage to:

  • confirm your identity when you sign in to myGov
  • track what webpages you visit on myGov
  • run myGov and keep it secure
  • collect website analytics.

Why we store your data

We store data about your myGov session on your own device to:

  • make it quicker and easier for you to sign in and use myGov
  • make the website more useful to you
  • confirm our website is working as it should be
  • remember your preferences, like which language you want to use.

You need to allow cookies to sign in to myGov

If you block cookies, you won’t be able to sign in and access myGov services.

You can change your browser settings to prompt you when myGov tries to add cookies.

If you delete cookies on your device, you’ll need to allow them again the next time you sign in to myGov.

How we handle your data

All information we collect is stored securely. You can find out more about how we collect, hold, use and disclose your personal information on our privacy and security page.

We have strong security processes and protections in place, but we can’t fully secure your device for you. If you want more security, there are things you can do to protect your myGov account.

More privacy information


Page last updated: 30 September 2024