Accessing myGov while overseas

Find out how to sign in to your myGov account while overseas so you can access government services online.

Set up your account before you go

Before you travel overseas, you may need to make changes to how you sign in before you leave.

If you don’t use a code to sign in

You don’t need to make any changes to your myGov account before you go overseas if you use any of these:

  • the myGov app
  • your Digital Identity
  • secret questions and answers.

If you’re overseas and can’t sign in using the myGov app, get help using the myGov app.

If you’re overseas and can’t sign in using your digital identity, you’ll need to create a new account and link your services again. If you want to use the same email address as your old account, you’ll need to contact us.

If you’re overseas and can’t answer your secret questions, get sign in help.

If you’re overseas and trying to access a linked service, you can contact the service for help.

If you use a code to sign in

You’ll need to make sure you can get codes to sign in to myGov while you’re overseas if you use either of these:

  • codes sent by SMS
  • codes from the myGov code generator app.

Find out more about getting codes while you’re overseas.

Page last updated: 19 January 2024