myGov service disruptions
We’ll tell you about service disruptions as soon as we can.
If you can’t access your linked service or if you need help during an outage, please contact the service.
We haven't been notified of any maintenance or outages for myGov services.
Planned outages
| Service | Details | Outage Start Time | Outage End Time | Outage Duration |
|---|---|---|---|---|
Unique Student Identifiers (USI) Registry |
The USI Student Portal will be temporarily unavailable due to scheduled maintenance. |
7:00pm AEDT Friday 10 October 2025 |
7:00pm AEDT Sunday 12 October 2025 |
48 Hours |
| National Redress Scheme | National Redress Scheme will be temporarily unavailable due to scheduled maintenance. | 8:00pm AEDT Saturday 11 October 2025 |
8:00am AEDT Sunday 12 October 2025 |
12 Hours |
| Australian Taxation Office (ATO) | ATO online will be temporarily unavailable due to scheduled maintenance. | 11:30pm AEDT Saturday 11 October 2025 | 7:00am AEDT Sunday 12 October 2025 | 7.5 Hours |
| Centrelink | Centrelink online account will be temporarily unavailable due to scheduled maintenance. | 12:00am AEDT Sunday 12 October 2025 | 6:00am AEDT Sunday 12 October 2025 | 6 Hours |
| Child Support | Child Support online account will be temporarily unavailable due to scheduled maintenance | 12:00am AEDT Sunday 12 October 2025 | 2:00am AEDT Sunday 12 October 2025 | 2 Hours |
| National Disability Insurance Scheme (NDIS) | myplace participant portal will be temporarily unavailable due to scheduled maintenance. | 12:00am AEDT Sunday 12 October 2025 | 6:00am AEDT Sunday 12 October 2025 | 6 Hours |
| National Disability Insurance Scheme (NDIS) | Provider portal will be temporarily unavailable due to scheduled maintenance | 12:00am AEDT Sunday 12 October 2025 | 6:00am AEDT Sunday 12 October 2025 | 6 Hours |
| Department of Veterans' Affairs | MyService will be temporarily unavailable due to scheduled maintenance. | 12:00am AEDT Sunday 12 October 2025 | 1:00am AEDT Sunday 12 October 2025 | 1 Hours |
Unplanned outages
| Service affected | Details | Status | Options for accessing services |
|---|---|---|---|
myGov |
myGov inbox is currently unavailable on the web accounts. Please use the myGov App. |
We’re working on it We’re working hard to restore the service as soon as possible |
Please try again later. We apologise for any inconvenience. |
Australian Taxation Office (ATO) |
ATO online will be temporarily unavailable due to scheduled maintenance. |
11:30pm AEDT Saturday 11 October 2025 |
7:00am AEDT Sunday 12 October 2025 |
7.5 Hours |
Centrelink |
Centrelink online account will be temporarily unavailable due to scheduled maintenance. |
12:00am AEDT Sunday 12 October 2025 |
6:00am AEDT Sunday 12 October 2025 |
6 Hours |
Child Support |
Child Support online account will be temporarily unavailable due to scheduled maintenance. |
12:00am AEDT Sunday 12 October 2025 |
2:00am AEDT Sunday 12 October 2025 |
2 Hours |
National Disability Insurance Scheme (NDIS) |
myplace participant portal will be temporarily unavailable due to scheduled maintenance. |
12:00am AEDT Sunday 12 October 2025 |
6:00am AEDT Sunday 12 October 2025 |
6 Hours |
| National Disability Insurance Scheme (NDIS) | Provider portal will be temporarily unavailable due to scheduled maintenance |
12:00am AEDT Sunday 12 October 2025 |
6:00am AEDT Sunday 12 October 2025 |
6 Hours |
National Redress Scheme |
National Redress Scheme will be temporarily unavailable due to scheduled maintenance. |
08:00pm AEDT Saturday 11 October 2025 |
8:00am AEDT Sunday 12 October 2025 |
12 Hours |
Department of Veterans' Affairs |
MyService will be temporarily unavailable due to scheduled maintenance. |
12:00am AEDT Sunday 12 October 2025 |
1:00am AEDT Sunday 12 October 2025 |
1 Hours |